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Commercial complaint application (commercial enterprise complaints)

Commercial complaint application (commercial enterprise complaints)

Service Description
It is a service through which complaints of traders from inside and outside the country are received on shops and commercial establishments in the Emirate of Dubai and decided upon with a view to regulating the relationship between traders and protecting their rights
Beneficiary
Local and international institutions and companies
Service Structure and Type
  • Subsidiary
  • Disciplinary
Service Delivery Times
24/7
Expected Service Completion Time
10 business days
Expected Waiting Time
N/A
Service Fees

AED 2,000 (Complaint Study Fee)

Note : to view the payment channels  Click Here

Service Provision Channels
  1. Trade Control Sector website: consumerrights. ae
  2. Smart App: Dubai Consumer
Service Requirements
The commercial license of the defendant shall be from the Emirate of Dubai
Steps to get the service
  1. Download the Dubai Consumer app or refer to consumerrights.ae website. To file a business complaint.
  2. Payment of Complaint Study Fee electronically via app or website
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Last Update 26/03/2024 11:47:04
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Thank you for contacting the Department of Economy & Tourism .
Our business hours are from 7:30am to 3:30pm Monday through Friday You can reach us through our AI technology.
For Business Registration inquiries chat with Rashid
For Consumer Protection inquiries chat with Smart Protection
For any other inquires please visit Contac Us page